Reading room
Health, explained simply.
Plain-English guides to phone consults, prescriptions, certificates and referrals. Read one before you book, so you know what to expect.
Home / Blog
Telehealth
When telehealth is suitable, and when to be seen
Telehealth suits health needs you can describe out loud. Here is what a phone consult covers, what it cannot do, and when to be seen in person instead.
Read more
Medical certificates
Medical certificate rules for work in Australia
What a medical certificate says, whether it can be backdated, and the evidence your workplace can ask for under the Fair Work Act, in plain English.
Read more
Prescriptions
How electronic prescriptions and repeats work
An electronic prescription reaches you as a token by SMS or email. Here is how a repeat is assessed, how the token works, and what to have ready.
Read more